FINTECH TECHNOLOGIES AND OPERATIONAL EFFICIENCY IN MICROFINANCE: A BIBLIOMETRIC ANALYSIS 2020 - 2024
DOI:
https://doi.org/10.37135/kai.03.16.05Keywords:
local finance, microfinance, financial inclusion, financial technologies, sustainabilityAbstract
The objective of this study is to analyze the scientific production on the application of Fintech technologies in microfinance process optimization during the period 2020–2024. A bibliometric analysis of 500 articles indexed in the Dimensions database was conducted using R software and the Bibliometrix package to identify publication trends, key authors, journals, collaboration networks, and keyword co-occurrence. The results reveal rapid growth in research output, led by Asia, North America, and Europe, with an increasing focus on operational efficiency, financial inclusion, and sustainability through emerging technologies such as artificial intelligence and blockchain. The study concludes that Fintech represents a strategic driver of financial inclusion and highlights significant opportunities for future research in underrepresented regions.
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